Privacy Policy

Last updated: 11/11/2025

Spectrum Sisters Ltd our committed to protecting your privacy and ensuring that your personal information is handled safely and responsibly. We are registered with the Information Commissioner’s Office (ICO) as a data controller.

ICO Registration Number: ZC042003

Who We Are

Spectrum Sisters Ltd provides remote autism and ADHD assessments and related support services for adults, with a special focus on understanding the female presentation of autism and ADHD.

Company Name: Spectrum Sisters Ltd
Company Number: 16765982
Registered Office: Warsash, Southampton, SO31 9LN
Contact: assessments@spectrumsisters.com
Place of Registration: England and Wales

The Information We Collect

We may collect and process the following types of information:

  • Personal details (name, contact information, date of birth)

  • Background and biographical information shared during assessment

  • Health and developmental information (e.g. diagnostic history, mental health)

  • Assessment materials, reports, and correspondence

  • Payment and invoicing details (via secure platforms)

We only collect the information necessary to provide a safe, high-quality autism and ADHD assessment and related services.

How We Use Your Information

We process your information to:

  • Provide autism and ADHD assessments and reports

  • Communicate with you and manage appointments

  • Maintain accurate clinical records

  • Comply with legal and professional obligations

  • Improve our services and ensure quality

We will never sell or share your data for marketing purposes.

Lawful Basis for Processing

We process your personal data under the following lawful bases:

  • Contract: to deliver the service you have requested

  • Legal obligation: to comply with professional record-keeping and safeguarding duties

  • Consent: when you agree to share information with others (e.g. GP, employer)

  • Legitimate interests: for secure administration and service improvement

How We Store and Protect Your Data

  • All digital records are stored securely in encrypted, password-protected systems.

  • Only authorised team members and contractors bound by confidentiality agreements can access client data.

  • We retain client records for 7 years after completion of assessment (or until age 25 for children), after which they are securely deleted.

Sharing Your Information

We may share information with:

  • Other registered professionals contracted by Spectrum Sisters Ltd (e.g. psychologists, social workers)

  • Relevant health or care professionals (only with your explicit consent)

  • Safeguarding authorities if we have a duty to protect you or someone else from serious harm

  • HMRC or insurers, if legally required

All professionals working with us are bound by confidentiality and professional registration standards.

Your Rights

You have the right to:

  • Access a copy of your data

  • Request correction or deletion of inaccurate information

  • Withdraw consent (where applicable)

  • Request restriction of processing

  • Complain to the ICO if you believe your data has been misused

You can contact the ICO at www.ico.org.uk.

Contact

For any questions about this policy or to exercise your rights, please contact:

Data Protection Officer:
Chay Thompson, Director
Spectrum Sisters Ltd

Email: assessments@spectrumsisters.com

Updates to This Policy

This policy is reviewed annually or whenever significant changes occur to our services or data protection practices.

Cookie Policy

Last updated: 11/11/2025

Spectrum Sisters Ltd uses cookies to improve your browsing experience and to understand how our website is used. This Cookie Policy explains what cookies are, how we use them, and how you can manage your preferences.

What Are Cookies?

Cookies are small text files placed on your computer or mobile device when you visit a website. They help the site remember your preferences and can provide anonymised tracking data to website owners.

How We Use Cookies

We use cookies for the following purposes:

  • Essential cookies: Required for the website to function properly (e.g. navigation, security, session management).

  • Analytics cookies: To understand how visitors use our website and to help us improve (e.g. Google Analytics).

  • Functionality cookies: To remember preferences such as language or region.

We do not use cookies to collect personal or sensitive information, or to sell or share your data with third parties.

Third-Party Cookies

If you view videos or content hosted by third-party platforms (such as YouTube or Vimeo), those sites may set their own cookies. We do not control these and recommend reviewing their individual cookie policies.

Managing Cookies

You can manage or disable cookies through your browser settings. To find out more, visit www.allaboutcookies.org.

If you disable cookies, some parts of our site may not function correctly.

Changes to This Policy

Cookies are small text files placed on your computer or mobile device when you visit a website. They help the site remember your preferences and can provide anonymised tracking data to website owners.